Privacy Policy

Information we collect

SpotNode may collect contact details, account information, onboarding information, operational usage data, support communications, and website interaction data needed to operate the site and exchange-related services.

How we use information

We use information to provide and improve the website, support onboarding, qualify execution supply, operate buyer and supplier relationships, communicate with users, and maintain security, reliability, and commercial operations.

Communications

We may use contact information to respond to inquiries, provide product or onboarding updates, deliver operational notices, and communicate commercial or support information relevant to your relationship with SpotNode.

Cookies and site analytics

SpotNode may use cookies or similar technologies for basic website functionality, security, and analytics. These tools help us understand how the site is used and keep it operating reliably.

Data sharing limits

SpotNode does not sell personal information. Information may be shared with service providers, professional advisors, or counterparties only where needed to operate the business, comply with law, or support security and service delivery.

Security and retention

We apply reasonable technical and organizational measures to protect information and retain it only for as long as needed for operational, legal, security, and commercial purposes.

Contact

Questions about privacy or data handling can be sent to hello@spotnode.ai or security@spotnode.ai where the issue relates to security posture.